Effective Date: 19/07/2025
We aim to provide a smooth and satisfactory IPTV experience. Please review our refund and cancellation policy below:
We may offer a free or paid trial for evaluation purposes. No refunds are available for trial access.
Refunds are only issued in the following cases:
You did not receive access credentials within 24 hours of payment.
The service is not functional and our support team is unable to resolve the issue within 48 hours.
Refunds will not be issued for:
Customer error (wrong plan or device incompatibility).
Temporary outages due to maintenance.
Failure to follow setup instructions.
Email us at [your email] with your order ID, issue description, and proof of payment. We respond within 24 hours.
You may cancel your subscription at any time. However, partial refunds are not available after activation.
